Privacy Policy

Did You Know Ministries ("we", "us", "the ministry") runs this website and the prayer, devotional, and community features on it. This page explains what personal information we collect, why, and what you can do about it. For the specific rights South African law gives you over your information, see our POPIA page.

What we collect

• Account details — name, email address, and password (stored as a one-way hash, never in plain text) when you register.
• Location — the town/area and area code you choose to enter, used only to match you with a nearby Prayer Warrior. This is optional. A free-text prayer request sent without an account (no login required) routes to your province's Prayer Post instead of an individual, and only includes whatever location you type into that form.
• Prayer requests — whatever you write when you ask someone to pray for you, sent to the specific Prayer Warrior you choose (or, if you opt in, also to the Prayer Warrior covering your registered area).
• Profile picture — only if you choose to upload one.
• Donation records — amount, reference, and whatever name/email you provide when donating. Card details themselves are handled entirely by PayFast; we never see or store them.
• Church Bible requests — church name, contact person, phone, email, and address, if you submit that form on behalf of a church.
• Questions you ask us — whatever you submit via "Ask a Question," answered by a real member of our ministry team, never by AI. Kept only as long as needed to respond.
• Bible questions you ask our AI assistant — this chat answers questions about Scripture and the Christian faith only. It never prays with you and never handles a request for prayer itself — it always hands that off to a real person. See Ask a Bible Question for how it works.
• Devotional email address (no account) — if you subscribe to the daily devotional without registering, we keep only your email address, so we can send the devotional and let you unsubscribe at any time via the link in every email.
• Basic technical data — standard web server logs (IP address, browser type) kept only as long as needed for security and troubleshooting.

Why we collect it

Every piece of information above exists to make a specific feature work: matching you with someone to pray with, sending your prayer request to the right person, letting you receive the daily devotional if you ask for it, or processing a donation. We do not sell, rent, or trade your information to anyone, for any reason.

Who can see your prayer request

A prayer request you send is visible to: the specific Prayer Warrior you sent it to (or, for a no-account request, the ministry team staffing the Prayer Post it routed to), and our own ministry team for the sole purpose of running and moderating the platform safely. It is never made public, and it is never shared with anyone outside the ministry.

Special personal information

Under South African law, your religious belief is treated as "special personal information," and prayer requests often contain health or family details, which are also specially protected. We collect this only because you've chosen to share it with us for the purpose of prayer, and we handle it with that sensitivity in mind — see our POPIA page for the specific legal basis and your rights.

Third parties we use

• Supabase — hosts our database and stores uploaded profile pictures.
• Resend — sends transactional and devotional emails on our behalf.
• PayFast — processes donations; we never see your card details.
• Render — hosts this website.

Each of these processes data only as needed to provide their service to us, under their own security and privacy commitments.

How long we keep information

We keep a prayer request for 12 months after it's been prayed for, and we review inactive accounts after 24 months of no activity. A devotional email address is kept until you unsubscribe. You can ask us to delete your data sooner at any time via our data request page. Full detail, and your rights under South African law, are on our POPIA page.

Your choices

• You can edit or remove your town/area from your profile at any time.
• You can opt out of the daily devotional email from your profile.
• You can request a copy of your data, or ask us to delete your account entirely, at /my-data.

Contact

Questions about this policy, or about your information generally, can go to our information officer — see the POPIA page for contact details — or via WhatsApp at +27 68 563 1148.